Before the introduction of MultiBel, an internal calling system was used whereby people had to gather at the reception for the issue of Walkie-talkies.
“MultiBel is user-friendly, easy to use and offers various options. The implementation process is very well supported and executed from MultiBel. Where you as a user are not at risk of getting out, the service from MultiBel is easily accessible and very service-oriented. We are very satisfied with that. ”
Currently, SOMA College uses MultiBel only for alerting the emergency response team. The module to communicate immediately after the emergency call is also available, but is only used in a practice situation. The goal is that the team leaders use this module in the first phase of a call.
“Attendance registration was a useful tool during the implementation (to check whether all apps are setup properly). For me, as head of CERT, it is now especially a good way to monitor whether sufficient staff is available. ”