MultiBel helps organizations maintain control and recover faster.
Why do more than 3,000 organizations choose MultiBel?
Increasingly, organisations trust MultiBel to keep their employees safe and respond quickly and effectively in the event of an incident. The platform is utilised for a wide range of applications, such as alerting company emergency response teams, coordinating evacuations, and ensuring the safety of lone workers. In addition, MultiBel features a fully integrated Critical Event Management system for effectively managing crises.
With MultiBel, you have one central safety platform that saves valuable time, limits consequential damage, and actively contributes to the continuity and resilience of your organisation. What truly sets MultiBel apart is its ease of use, wide applicability, proven reliability, and continuous innovation.
Furthermore, MultiBel is the first cloud-based solution to be certified both as a wireless silent alarm system (evacuation system) and for the mobile security protection of persons.
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New clients last year.
NEW: AI-Positioning System
With AI-PS, MultiBel determines the location of an employee in distress with an accuracy of just a few meters using a smartphone and the existing Wi-Fi network.
No beacons. No installation. No maintenance.
What do our customers say?
Esther Beeris,
Crisis Management and Integral Safety consultant, and MultiBel administrator
MultiBel is flexible and easy to use. We can easily and quickly set up the calls. We are also happy with the manual. We have no experience with the MultiBel helpdesk, as we have never needed it. We can describe the contact with MultiBel as “contributing to the solution that is right for us”.
Marco Bakker,
System Administrator
The Municipality of Den Helder previously worked with an on-site solution of a different provider. We looked for an alternative which is easier to scale up and more flexible, offers more certainty with respect to the alarms, and is also more accessible to the users.
Pieter Beks,
Software Designer and CFA Head Official
We were looking for a provider able to enter into a one-on-one conversation. A text message can be delayed, and app or email may not arrive, but a phone call lets you know whether or not you receive an answer. There were other market parties, but they always lacked one of these things. They often lacked the phone connection, or it did not work properly. While this is an important requirement for us.
How does MultiBel work?
MultiBel offers a customized solution — not a one-size-fits-all approach. Select only the modules you need now and gain a scalable, future-ready platform that evolves with your requirements.
Choose the right package for you
Send alerts for FREE with MultiBel Standard or choose MultiBel Professional.
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Contact us for more information or a demo.
Due to a global outage at Microsoft, we are currently experiencing some difficulties in responding to enquiries via email and the contact form. Do you have a question? Please feel free to call us on +31 88 141 0300 or email contact@multibelsupport.com, and we’ll be happy to help you straight away!
Maikel Wijman,
Sales Consultant
Frequently Asked Questions
MultiBel offers two main versions:
- MultiBel Standard: A completely free version, ideal for alerting smaller teams and organisations.
- MultiBel Professional: A paid version with advanced features, such as scenarios, attendance tracking, and hardware integration.
The cost of MultiBel Professional depends on the number of users, the functionality required, and any integrations with existing systems.
Every organisation has different requirements, and we would be happy to provide a quotation tailored to your specific situation. Get in touch with us, and you can receive an initial estimate today.
The answer to this question depends largely on your requirements. We have implementations that can be completed in as little as two hours, while for other customers we have spent more than 12 months rolling out the system across over 100 locations and integrating it with on-site hardware.
On average, the implementation process takes around four weeks.
The first step is for our implementation specialists to work with you to determine exactly what your ideal solution should look like. Throughout this process, you will benefit from the experience we have gained from working with more than 3,000 customers.
We then configure the system to meet your requirements and conclude the implementation with administrator and user training, ensuring that your organisation is ready to use MultiBel effectively from day one.
Without a doubt, company emergency response, evacuation, and aggression or violence incidents are the most commonly used scenarios. However, many organisations also use MultiBel for more specialised situations that are specific to their industry.
Examples include mobilising winter maintenance teams for local authorities, reporting a missing resident in a care facility, or coordinating responses to technical incidents and operational disruptions.
During the implementation phase, we will be happy to advise you on the most relevant scenarios for your organisation and industry, ensuring that MultiBel is configured to support your specific operational requirements.
We do not operate our own alarm receiving centre. However, we work closely with a wide range of professional alarm receiving centres to provide alert escalation and incident response services.
Yes. If no one responds to an alert, MultiBel can automatically escalate the notification according to your organisation’s procedures.
Alerts can be escalated to another group of users or forwarded to our Alarm Receiving Centre (ARC), depending on how you would like the system to be configured. We tailor the escalation process to match your operational requirements and response procedures.
Ten years ago, pagers were the most reliable solution available. Fortunately, technology has not stood still, and thanks to technological advances, smartphone-based cloud solutions now offer functionality and reliability that pagers could only dream of.
WhatsApp does not provide professional alerting capabilities and is designed as a consumer application.
MultiBel offers a guaranteed availability of 99.95%. What does this mean in practice? We guarantee that MultiBel will be unavailable for less than four hours per year.
No. MultiBel is not a tracking system.
If you choose to use our automatic presence registration feature, it offers significant operational benefits. In an emergency, only those employees who are actually available to assist will be alerted, and managers can be notified when staffing levels are insufficient.
To achieve this, MultiBel only determines whether an employee is present at a designated customer location. The answer is simply Yes or No.
If the answer is No, MultiBel does not track or record where the employee is instead. Their location outside the designated site is irrelevant to the system, as they are not available to respond to an incident at that location.
This approach ensures that organisations can improve emergency response and staffing awareness while respecting employee privacy.
Yes, MultiBel has been developed with privacy and information security as core principles.
Personal data is processed solely for the purposes for which it has been provided, such as alerting, coordinating, or safeguarding employees. Organisations remain fully in control of which data is stored and who has access to that information.
In addition, MultiBel provides:
- Secure data storage and encrypted communications
- Role-based access control for managing permissions
- Comprehensive logging and audit trails of alerts and actions
- Data Processing Agreements (DPAs) for customers
- Support for data retention policies and data deletion
- Hosting within the European Economic Area (EEA)
These measures help organisations meet their GDPR obligations while ensuring that critical communications remain secure, reliable, and fully auditable.
During the implementation process, our implementation specialists work closely with your administrator to configure the system according to your organisation’s requirements. Together, they design and refine the desired setup.
The process concludes with a training session of approximately two hours, after which the administrator will be fully equipped to manage MultiBel independently.
Users receive a concise instructional video lasting around 5 to 10 minutes, enabling them to quickly understand how MultiBel works and what is expected of them in the event of an alert.
Certainly, we can provide a demo version. Please get in touch with us and we will take immediate action.
Yes. We provide integrations for many customers. Examples include integrations with HR systems, Active Directory, fire alarm systems, healthcare systems, control rooms, and Building Management Systems (BMS).
