There are many different Lone Worker systems in the market and choosing the right one for your company and employees can be difficult. We give you 6 tips for selecting the right solution for your employees.
You can also jump to our application immediately to read more about our lone worker solution which is an application of our emergency notification software.
Tip 1: Lone Worker hardware or software?
First of all, it is important to clearly define what the lone workers need. Think of the following elements:
- How do the lone workers start an emergency alert ? Manually or automated?
- Is a man down functionality necessary or is an alarm button sufficient?
- How is the lone worker solution worn? In the pocket, on the belt or something else?
An alert can be started manually or automatically. Can be done manually by pressing an (external) emergency button. This can be done automatically by using the so-called man down and non-movement functionality. If a fall or no-movement is registered, an emergency alert is automatically started after a short pre-alarm. Both functionalities are available in both hardware and software. Software does not require an additional investment in equipment. Today, everyone has a smartphone on which the lone worker app can run. If you would like to provide your employees with an external emergency button, you cannot ignore hardware.
Tip 2: decide who you want to be notified in case of an alert
Do you want to send emergency alerts to colleagues internally? Or should a report be made to an external party such as a Private Alarm Center. When you are going to alert your own staff, you can do so by means of our Lone Worker App. When using the app, the location can also be sent. The attention value of a lone worker emegerncy notifications must be high. Apps that go through the silent mode of the phone do provide a high attention value.
In addition, it is also important to think about which employees should be notified in case of an emergency alert. Do you only want to notidy people who are physically present? Or do you use duty rosters and notify people when they are on duty. This way you can alarm people who can act the fastest in the event of an alarm.
Tip 3: Determine the exact location by using the Lone Worker system
In case an lone worker emergency notification is triggered there is no time to lose. But how do you know the exact location of the lone worker? Most Lone Worker systems can send the location. However, GPS location determination works much better outdoors than indoors, especially in high-rise buildings. There are solutions for this that use WiFi and/or Bluetooth beacons.
Tip 4: Communication during a lone worker emergency
This is often referred to as 1-way and 2-way communication. With 1-way communication, there is only communication from 1 side. This can be used, for example, in case of aggression alarm. This allows the Private Alarm Center to listen in on the situation without being able to communicate with the lone worker. With 2-way communication, both parties can communicate with each other. For example, when someone starts a lone worker alarm in the app, all people who are alerted can communicate with each other, including the initiator of the alarm. When the lone worker is still approachable, he can better explain the situation and share more specific information about his/her location.